HELP CENTRE

Do I need to get a new British Passport after Brexit?

All the information you need to help you prepare for travel after 1st January 2021 can be found here.

Travel Documents:

 From 1st January 2021, your passport will need to fit the below criteria on the day of your departure:

  • Must have at least 6 months of validity
  • Must be less than 10 years old (even if it has 6 months or more left) 
  • These rules do not apply to travel to Ireland. You can continue to use your passport as long as it’s valid for the length of your stay

You will still be able to travel with a burgundy or ‘European Union’ passport after Brexit. New blue passports are being issued, so you can expect to be sent one of these when you renew your current passport.

Travel & Health Insurance: You should continue to get appropriate travel insurance with healthcare cover before you go abroad. From 11th January 2021 UK residents will now be able to apply for a UK Global Health Insurance Card (GHIC).

Under Britain's new agreement with the EU, UK residents' rights to emergency and medically necessary healthcare will continue when travelling in the EU. This includes medically necessary treatment for pre-existing or chronic condition.  Current European Heath Insurance Cards (EHIC) are valid as long as they are in date and people can continue to use these when travelling to the EU. Further information can be found on the UK Government website here.

Find out all the latest details regarding Brexit travel advice here or alternatively visit our Brexit page for more information.

Renewing passports – if your UK passports is over 10 years old, or if it has less than six month’s validity for travel, you will need to renew it before you travel. Further details on how to do this can be found here: https://www.gov.uk/renew-adult-passport/renew. 


Our phone lines are currently very busy

Due to the recent UK and EU government announcements regarding changes to COVID-19 travel restrictions, we are currently dealing with an unprecedented number of calls to our contact centre team.

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above to find the latest travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Sunday.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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