HELP CENTRE

Will I still be able to use my current passport and European Health Insurance Card?

All the information you need to help you prepare for travel after 1st January 2021 can be found here.

Travel Documents: You may need to renew your British passport earlier if you’re travelling from 1 January 2021. On the day you travel, you’ll need your passport to both:

  • Must be less than 10 years old
  • have at least 6 months left
  • When travelling to Ireland, your passport just needs to be valid for the length of your stay

Travel & Health Insurance: You should continue to get appropriate travel insurance with healthcare cover before you go abroad. From 11th January 2021 UK residents will now be able to apply for a UK Global Health Insurance Card (GHIC).

Under Britain's new agreement with the EU, UK residents' rights to emergency and medically necessary healthcare will continue when travelling in the EU. This includes medically necessary treatment for pre-existing or chronic condition.  Current European Heath Insurance Cards (EHIC) are valid as long as they are in date and people can continue to use these when travelling to the EU. Further information can be found on the UK Government website here.

Find out all the latest details regarding Brexit travel advice here or alternatively visit our Brexit page for more information.

 

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Our friendly team are on hand to answer any questions you may have or to help you with your booking.

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Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

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Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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