HELP CENTRE

What is your Call Centre telephone number?

Our call centre phone numbers can be viewed below.

When thinking about how to contact us it's worth searching through our Support Centre first. It's specifically designed so that you can find the answers to all of your questions, just enter your query in the search box at the top of the help page.

Please use our press contact page for all media enquiries.

If you still can't find what you're looking for, we have a small Customer Services Team available to answer urgent queries over the phone, and look after any problems that cannot be resolved online.

Our call centre can be contacted:

  • Monday to Friday - 08:00 - 18:00 (GMT)
  • Saturday and Sunday - 09:00 - 17:00 (GMT)
  • or they can be contacted by using the buttons below.

Find our Christmas opening times here.

Please note that we are experiencing a high volume of customers contacting us, and apologise in advance for any delay in responding to you.

Our numbers:

UK: 01304 44 88 88 - Open 7 days a week, Monday - Friday 08:00 - 18:00, Saturday - Sunday 09:00 - 17:00.

France: 03 66 74 03 25 - Open Mon - Fri, 10:00 - 18:00

Germany: 0621 3790 9035 - Open Mon - Fri, 10:00 - 18:00

Netherlands: 010 714 5464 - Open Mon - Fri, 10:00 - 18:00

Belgium: 02 808 50 20 - Open Mon - Fri, 10:00 - 18:00

Ireland: 01 686 9467 - Open 7 days a week, 09:00 - 17:00

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Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on: 01304 44 88 88.

Opening times:

Monday - Friday - 08:00 - 18:00

Saturday - Sunday - 09:00 - 17:00.