HELP CENTRE

How do I change my name in my account?

You can update your name (and any other personal details) in your account by following the below steps:

  • Once you have logged in to your account, via the 'sign in' link at the top of the web page, you will see a list of options on the left hand side of the page.
  • Go to 'My Details'.
  • Here you can edit your personal details, your passenger details and your car details.
  • Simply click on the 'edit' buttons next to the information you wish to update.
  • Make sure you save your new details after your have edited them.

 

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If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

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Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

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Service information

For the latest information on your sailing please visit our sailing update page.

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Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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