HELP CENTRE

I'd like to change my email address

To change the email address linked to your account, simply follow the steps below:

  • Sign in to My Account by clicking 'sign in' at the top of your screen.
  • Find the 'My Details' section in the menu shown, click to view your details.
  • Next to 'My information' click 'edit'.
  • Enter your new email address in to the field 'Email'.
  • Click 'save'.

If you have downloaded our new Mobile App, great news, we hope you are enjoying all it's benefits! Please follow the same steps above to update your email address.

If you are experiencing any issues please give us a call, by clicking on the 'call now' button below for the best number to contact us on.

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Our friendly team are on hand to answer any questions you may have or to help you with your booking.

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If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

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Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

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