HELP CENTRE

Coronavirus

France update: From 1 August 2022, all COVID-19 travel restrictions for travellers to France have been lifted.  

Find out more about all the new entry requirements for France by visiting our Travel Restrictions for France page.

Netherlands update 17/02/22

From 23 March all travellers from the UK to the Netherlands will not require a negative pre-departure test for travel to the Netherlands, regardless of their vaccination status. Travellers who are not vaccinated and who do not meet requirements of an EU entry ban exemption category, are still not allowed to enter the Netherlands from the UK.

England update: 17/03/22

From 4am, Friday 18th March, all remaining forms, quarantining and tests will be stopped for both fully vaccinated and unvaccinated travellers entering the UK

Latest update for entry requirements into the UK: All testing requirements for passengers regardless of vaccination status have been removed, and you will no longer need to fill in a passenger locator form.

If you have any queries relating to Coronavirus please refer to our Coronavirus information page.

UK Government advice: Travel to England from another country during Coronavirus

 

 

 


Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on: 01304 44 88 88.

Opening times:

Monday - Friday - 08:00 - 18:00

Saturday - Sunday - 09:00 - 17:00.