31/03/2022: France entry requirements updated.

From the 31st March 2022, sworn statements have been dropped for both vaccinated and non vaccinated passengers. For fully vaccinated passengers, only a proof of vaccination is needed to travel. Travellers from the UK aged 12 years and over who are not fully vaccinated need only to provide a negative PCR test result taken within 72 hours or an antigen test result taken within 48 hours pre-departure. Find out more about all the new entry requirements for France by visiting our Travel Restrictions for France page.


England update 17/03/22

From 4am, Friday 18th March, all remaining forms, quarantining and tests will be stopped for both fully vaccinated and unvaccinated travellers entering the UK

Latest update for entry requirements into the UK: All testing requirements for passengers regardless of vaccination status have been removed, and you will no longer need to fill in a passenger locator form.

If you have any queries relating to Coronavirus please refer to our Coronavirus information page.

UK Government advice: Travel to England from another country during Coronavirus




Our phone lines are currently very busy

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.


If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
CT17 9TJ


Please send any questions or comments to: or submit an enquiry.


Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Sunday.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Take your first step to booking your next holiday by checking out our ferry timetables.

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