HELP CENTRE

Can I travel as a foot passenger to France

Great news, our foot passenger service on our Dover to Calais route is open. Visit our Foot Passenger page for more information.

For up to date sailing information please visit our sailing updates page here.

From the 1st August 2022, foot passengers can no longer non-land.

Please note: Our Dover to Calais foot passenger service is currently unsuitable for those we reduced mobility, we apologise for any inconvenience this may cause.

 

Sailing Times

Foot Passenger sailings from Dover to Calais are available at the following times:

10:05, 13:45 and 17:25.

Foot passenger return sailings from Calais to Dover are available as below: 

10:35, 15:50 and 19:00.

 
Check in Dover

Foot Passengers should check-in no later than 90 minutes before departure.

Passengers will need to check-in at the Passenger Handling Building at the entrance to the Port in Dover

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Whilst waiting for a check-in desk to be secured, passengers will go on the bus, be checked-in at a booth and brought onto the berth.

Anyone picking up passengers will need to park off the main roundabout, for which What3Words  ///bleat.note.change

 

Check in Calais

Passengers need to check-in inside the BEP (Bâtiment Entrée du Port = Port Entrance Building).

Calais Shuttle Bus Service - The Balad’in is free shuttle bus which connects the Ferry Terminal to the city center of Calais every 22 minutes in the morning and every 11 minutes in the afternoon. Non stop from Monday to Saturday (except on 12/25 and 01/01), from 7.00 am to 7.00 pm. Covid restrictions may apply.

Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 08:00 and 20:00 Monday to Friday, and 09:00 and 17:00 on weekends.