HELP CENTRE

Is there a luggage limit for foot passengers?

Luggage (Foot Passengers)

Dover to Calais

Foot passengers are transported by bus from the 'Foot Passenger Facility' area to the ships and are responsible for carrying their own baggage on/off the bus and should therefore restrict the amount of luggage accordingly.

  • Luggage not required during the sailing can be placed in baggage trolleys which are located beside the ship during embarkation/disembarkation. Otherwise, passengers must keep their baggage with them at all times.
  • Baggage is reclaimed on arrival in Calais just before entering the Terminal

Cairnryan to Larne

Foot passengers are transported by bus from the terminal to the ships and are responsible for carrying their own baggage on/off the bus, you should therefore restrict the amount of luggage accordingly. The bus is locked and stays on board for the crossing, so passengers can leave their luggage should they wish too and collect it on arrival at the terminal in Larne.

Hull to Rotterdam

Passengers must take only hand luggage with them in to the cabins. Passengers wishing to take extra luggage, must leave it as stored luggage. P&O Ferries allow passengers to travel with a reasonable amount of luggage, but do reserve the right to charge for excessive, heavy or bulky items.

Note: The North Sea Ferries contain locker rooms for people who are travelling on a Mini Cruise with different cabins out and back to store their luggage in.


Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 08:00 and 20:00 Monday to Friday, and 09:00 and 17:00 on weekends.