If you, or someone you are caring for has a disability that may not be immediately apparent, the Sunflower Lanyard acts as a discreet sign for staff that additional support or assistance may be required. The use of the lanyard is voluntary and details of the disability are not needed. If you need special assistance, this should still be highlighted to us during the booking process.

We are proud to be the first within the ferry sector to launch this scheme. Initially the lanyards will be available on our North Sea routes. We are hoping this will encourage other providers to follow suit and help support their customers. We are passionate about our customer’s experience and providing inclusive transport, we understand travel and unfamiliar surroundings can present challenges for some of our customers.

If you wish to request a lanyard before travel, you can contact us by email on travelassistance@poferries.com. A lanyard will then be posted to you within 7 days.

Additionally you have the option of collecting a lanyard on your day of travel, this can be requested when you check in for your sailing or from our reception desk on board.

For more details on this scheme and how it can be of use to you please visit the hidden disabilities website