How can I download the Group Scan App?

We are very pleased to announce the launch of our NEW Group Scan App for our Dover to Calais group customers!

We value all of our customers, including travel coach operators, which is why we've worked with our teams to bring you this app to make your check in journey even easier. Speed up the check-in process at port by scanning all passport and ID cards ahead of your arrival, then simply present the app to port staff once at the port, who will direct you through to check in, without the need for API checks.

Download the latest user guide below for a step by step guide on how to use this exciting new app or visit our YouTube channel for a demo!

Benefits of the Group Scan App:
  • Scan passports and ID cards ahead of arriving at the port to save time.

  • Journey details and passenger details all in one place.

  • Secure and reliable data storing.

  • FAQ's.

  • Available in English and French.

For Group Scan App queries please email:

Download the Group Scan App User Guide here.

Download App

To download our new Group Scan App, follow the relevant link below.

Apple App Store Link

Google Android App Link

Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.


If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
CT17 9TJ


Please send any questions or comments to: or submit an enquiry.


Contact our call centre on: 01304 44 88 88.

Opening times:

Monday - Friday - 08:00 - 18:00

Saturday - Sunday - 09:00 - 17:00.