HELP CENTRE

I‘m pregnant – can I travel?

Congratulations!

On our North Sea routes women who are more than 28 weeks pregnant should consult their doctor before travelling and will be required to provide a medical certificate, covering both the outward and return journey dates, prior to travel. If the medical certificate only covers the outward journey date, then a second medical certificate will need to be obtained prior to and for the return journey. Failure to do so will result in embarkation being refused. Travel will not be permitted where women are more than 34 weeks pregnant.

On our Short Sea and Irish Sea routes a medical certificate will be required for women who are more than 38 weeks pregnant. For the avoidance of doubt, note that for all routes, the stage of pregnancy previously stated refers to the stage reached at time of travel and not at time of booking. The medical certificate is required to confirm fitness to travel. A maternity certificate will not be accepted instead. In special circumstances we reserve the right to refuse carriage or request a medical certificate at any stage of pregnancy. You should be aware that we will not be able to supply any seasickness remedies.

By having all the information we need we can rest assured knowing you’re fit and healthy enough to sail the high seas.

 


Our phone lines are currently very busy

Due to the recent UK and EU government announcements regarding changes to COVID-19 travel restrictions, we are currently dealing with an unprecedented number of calls to our contact centre team.

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above to find the latest travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Friday.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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