HELP CENTRE

Do you have any information regarding trains?

Train and coach transport information

If you are travelling via train or coach transport, then here are some useful links and tips to use during your travels to get to your ferry on time.

South Eastern Railway Service - For all trains to London, East Sussex, Kent

Live departures and Arrivals
Service Disruption
Timetables
Journey planner
Station information
Engineering works


National Rail Enquiries – Train information and promotions

Live departures and Arrivals
Latest travel news
Journey planner 
Special offers


The Trainline – Train & Coach information for the UK

Live departures and Arrivals
Blog
Deals and Offers
Train times
Coach tickets
Journey planner


Virgin Trains – Fast UK Train Travel information

Timetables
Live disruption updates
Deals and Offers
Destination guide
Travel Advice
Train times
Journey planner


Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 08:00 and 20:00 Monday to Friday, and 09:00 and 17:00 on weekends.