HELP CENTRE

Mini Cruise

Can I add extra nights to a Mini Cruise?

You can add an extra night to your Mini Cruise in order to enjoy additional time exploring your chosen destination. The option will be Read more...

Are towels provided in Cabins?

We provide towels in all our cabins, appropriate for the number of passengers booked on the North Sea between Hull & Rotterdam or Zeebrugge and Read more...

Can I book a coach transfer from Hull City Centre to Hull port?

Yes you can book a coach transfer from Hull City Centre to Hull Port. To book please contact our contact center team who will be able to assist, you can Read more...

Can I book a car onto the Mini Cruise?

You can book your car on to your Mini Cruise so that you can explore your chosen destination at your leisure when you arrive. Simply add it to your Read more...

How do I book a New Year's Eve Mini Cruise?

New Year's Eve Mini Cruise in Rotterdam Find out all the information you need to know to book our New Year's Eve Mini Cruise in Rotterdam via our Read more...

Do I need travel insurance on a Mini Cruise?

Whether you're planning a short trip or relaxing Mini Cruise to Rotterdam, Amsterdam or The Hague, we'll help you find the right cover. All Read more...

Can I book a coach transfer from York city centre to Hull Port?

To book please contact our contact center team who will be able to assist, you can use the 'call now' button below for the best number to contact Read more...

Does the price of a Mini Cruise include coach transfers?

Yes, the price of your Mini Cruise includes both your ferry travel and coach transfers to your chosen destination, so your whole trip is Read more...

When are your Mini Cruises resuming?

Mini Cruises are now back and sailing! Mini Cruises have returned for 2022! Sail overnight on a mini cruise between Hull and Rotterdam, with your choice Read more...

How do we book a Mini Cruise if there are more than 10 of us?

If there are 10 people or more travelling in your party then this will count as a Group Booking. For a group booking of 10 or more please contact our Read more...

Our phone lines are currently very busy

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Sunday.