HELP CENTRE

Offers

How do I purchase a season ticket?

If you are a frequent traveller with us and would like to save money by purchasing one of our season tickets or would like some Read more...

Do you offer day trips to Calais?

Yes - you can book a day trip on our Dover to Calais route. We have great rates on our foot passengers and vehicle day trips. To make a booking following Read more...

How do I get the cheapest price?

There are a number of ways to get the best price that suits your budget. Please see some helpful hints below. Book direct!  All our best fares can Read more...

What's the difference between an eVoucher and a promotion code?

There are two main types of offer codes that we use; a promotion code OR an eVoucher code for booking promotions. The main difference between a promo (or Read more...

Can I use Tesco Clubcard vouchers?

Yes, you can! For more information visit our Tesco Clubcard page. You can exchange your Clubcard vouchers for Clubcard tokens and use them for ferry Read more...

How do I use my family and friends discount?

To take advantage of our great Family and Friends offer, you can either book online or email our customer service team using the contact button below. Read more...

What is your day trip to Ireland offer?

Our Day Trip to Ireland offer is for a Cairnryan to Larne return crossing. This journey takes you to the beautiful region of East Antrim in Read more...

What caravan offers do you have from Rotterdam to Hull?

If you are travelling from Europe to the UK with your caravan or motorhome, you'll be pleased to know we often have travel deals for caravans and Read more...

Where are the terms and conditions of the promotional offers?

All of our promotional offers have a brief overview of the terms and conditions for that particular offer at the bottom of the email that is sent to you, Read more...

Can I book your day trip to Ireland offer if I have a motorbike?

Yes you can take your motorbike with you when you book your Day Trip to Ireland return crossing from Cairnryan to Larne. Prices start from only Read more...

Contact us

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

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Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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