HELP CENTRE

Offers

Can I use Tesco Clubcard vouchers?

Yes, you can! For more information visit our Tesco Clubcard page. Bookings need to be made at least 7 days prior to travel and up to a value on Read more...

How do I purchase a season ticket?

If you are a frequent traveller with us and would like to save money by purchasing one of our season tickets or would like some Read more...

How do I use my family and friends discount?

To take advantage of our great Family and Friends offer, you can either book online or email our customer service team using the contact button below. Read more...

What's the difference between an eVoucher and a promotion code?

There are two main types of offer codes that we use; a promotion code OR an eVoucher code for booking promotions. The main difference between a promo (or Read more...

How do I make a rallies booking?

Sail on our Dover to Calais or Cairnryan to Larne routes and you could take advantage of some great preferential rally rates, saving you money on your Read more...

How do I get the cheapest price?

Get the best price on your ferry tickets by booking direct with P&O Ferries! Read more...

When can I travel with the 20% off night travel offer?

Travel on a night sailing between 10pm and 6.30am to receive 20% off your ticket price. You can view our Dover-Calais timetable here: http://www. Read more...

How do I use my £20 World Duty Free voucher?

If you have redeemed our 2021 Free Flexi upgrade offer, you will receive your £20 World Duty Free retail voucher approx. 2 weeks before your Read more...

What are your caravan offers?

Travelling with a caravan or motorhome from the UK to the continent or across the Irish Sea with P&O Ferries provides a fantastic way to explore at Read more...

When do I need to book my short break?

The last opportunity to book to receive this promotion is the 14th December. This promotion is valid for any short break (3 & 5 day) trips between Read more...

Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on: 01304 44 88 88.

Opening times:

Monday - Friday - 08:00 - 18:00

Saturday - Sunday - 09:00 - 17:00.