HELP CENTRE

Offers

Can I use Tesco Clubcard vouchers?

Yes, you can! For more information visit our Tesco Clubcard page. You can exchange your Clubcard vouchers for Clubcard tokens and use them for ferry Read more...

How do I purchase a season ticket?

If you are a frequent traveller with us and would like to save money by purchasing one of our season tickets or would like some Read more...

Do you offer day trips to Calais?

Yes - you can book a day trip on our Dover to Calais route. We have great rates on our foot passengers and vehicle day trips. To make a booking following Read more...

How do I use my family and friends discount?

To take advantage of our great Family and Friends offer, you can either book online or email our customer service team using the contact button below. Read more...

What caravan offers do you have from Rotterdam to Hull?

If you are travelling from Europe to the UK with your caravan or motorhome, you'll be pleased to know we often have travel deals for caravans and Read more...

What's the difference between an eVoucher and a promotion code?

There are two main types of offer codes that we use; a promotion code OR an eVoucher code for booking promotions. The main difference between a promo (or Read more...

When do I need to book my short break?

The last opportunity to book to receive this promotion is the 14th December. This promotion is valid for any short break (3 & 5 day) trips between Read more...

How do I get the cheapest price?

There are a number of ways to get the best price that suits your budget. Please see some helpful hints below. Book direct!  All our best fares can Read more...

What is your day trip to Ireland offer?

Our Day Trip to Ireland offer is for a Cairnryan to Larne return crossing. This journey takes you to the beautiful region of East Antrim in Read more...

How do I use my £20 World Duty Free voucher?

If you have redeemed our 2021 Free Flexi upgrade offer, you will receive your £20 World Duty Free retail voucher approx. 2 weeks before your Read more...

Contact us

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

Contact form

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Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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