Will we be able to benefit from duty free shopping after Brexit?

British passengers travelling from EU countries will be able to buy and bring back duty-free alcohol and tobacco products from January 2021. This Read more...

What time are the on board restaurants open?

Find out about our food outlet and restaurant opening times onboard P&O Ferries. Read more...

When is the cinema available on the North Sea?

The P&O Ferries cinema is available on the North Sea on our Hull to Rotterdam route and has two screens each showing three films every  Read more...

Are towels provided in Cabins?

We provide towels in all our cabins, appropriate for the number of passengers booked on the North Sea between Hull & Rotterdam. If you need Read more...

Is there Duty Free onboard?

Our onboard World Duty Free stores offer a fantastic range of products from your favourite brands at great value prices – and those savings just got Read more...

Can I use Euros on board?

Yes we accept Euro payments on board.  All change is given in Pound Sterling. *Exchange rate applies to all transactions in Euros.  Read more...

What does the club state cabin include on board?

Our Club State Room cabins have recently been refurbished and boast a double bed, a guaranteed sea view, fully stocked fridge, amenities, extra space Read more...

Foreign Exchange

Reserve your cash at home, pick it up on the ship.   Competitive rates 0% commission No upfront payment required. Reserve your currency one hour Read more...

Is there a smoking area?

Yes there are smoking areas on board.

What is your onboard price promise?

World Duty Free strive to offer you year-round value across a range of products and we are confident you won’t be able to find an item cheaper on Read more...

Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.


If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
CT17 9TJ


Please send any questions or comments to: or submit an enquiry.


Contact our call centre on: 01304 44 88 88.

Opening times:

Monday - Friday - 08:00 - 18:00

Saturday - Sunday - 09:00 - 17:00.