Is your Club Lounge open on Dover to Calais route?

The Club Lounge on our Dover to Calais route has now re-opened.

Please note, Club Lounge limits have been reduced to ensure we are following Covid-19 guidance and for your safety. You can add Club Lounge to your booking during the booking process.


Our new all-inclusive Club Lounge on our Dover to Calais route is now open!

We’ve made some exciting changes to our exclusive Club Lounge offering, ahead of the world opening up again. Giving you the chance to enjoy an even better experience when you travel with P&O Ferries this summer and beyond.

Our newly refurbished self-service Club Lounges on our Dover to Calais route now include an all-inclusive food and beverage offer!

For more information including menu information and how to book, visit our Club Lounge page.

We look forward to seeing you on board. 

Please note: Our Club Lounge is currently open but operating with a reduced all-inclusive service due to Covid-19 restrictions. Therefore, to ensure we offer your a safe service, there is a limited hot food menu currently in place.

Our phone lines are currently very busy

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.


If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
CT17 9TJ


Please send any questions or comments to: or submit an enquiry.


Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Sunday.