HELP CENTRE

Please can I have a VAT receipt for my booking?

There’s no need for a VAT receipt to be given on a tourist (non-commercial) ticket as VAT is not applied. The ticket that you receive at check-in acts as a receipt for the transaction.


If you still require a confirmation showing the total cost of your trip, sent to you, send us an email at customer.services@poferries.com and we’ll email you a copy.

 

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Our friendly team are on hand to answer any questions you may have or to help you with your booking.

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If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

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Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

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Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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