HELP CENTRE

The Brasserie

What time are the on board restaurants open?

Find out about our food outlet and restaurant opening times onboard P&O Ferries. Read more...

How much does food cost?

We have a selection of restaurants and coffee shops onboard our ships that cater for all budgets. See below for an overview including links to our Read more...

What food is available on board?

Dover to Calais Our newly refurbished self-service Club Lounges on our Dover to Calais route now include an all-inclusive offer! Offering a selection Read more...

Is the Brasserie open on the Dover to Calais ships?

We’ve made some exciting changes to our onboard offering on our Dover to Calais route, ahead of the world opening up again. Giving you the Read more...

Our phone lines are currently very busy

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Sunday.