HELP CENTRE

What do I get with Club Lounge?

Upgrade to Club Lounge and travel in comfort in our exclusive area.

The Club Lounge offers:

  • Free glass of Champagne (or wine) on arrival
  • Unlimited soft or hot drinks
  • Complimentary snacks; fruit, biscuits, crisps, nuts
  • Free newspaper
  • Special Club Lounge dining menu*
  • A peaceful trip
  • Great views
  • Space
  • Extra comfort in our lounge inspired area. 
  • Waiter service (Dover to Calais route only)

Club Lounge is available from £12 per person (when pre-booked). Click here to learn how to add club lounge to your booking.

Contact us

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

Contact form

All fields marked with * are required.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

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Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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