HELP CENTRE

Your trip

What are the current travel restrictions?

Dover / Calais An optimised schedule is in place for accompanied freight and essential passenger travel Foot Passenger travel suspended until Read more...

Do I need to take a covid test to travel?

The requirements for each P&O ferries destination can be found below: England: Coronavirus (COVID-19): testing for people travelling to Read more...

What service changes are currently being made to the Hull to Rotterdam route?

Hull to Rotterdam We currently expect to be able to keep running a full schedule. Before you travel, please read the latest information from the Read more...

I'd like to check my booking details

If you have an account with us, to view your booking/journey details simply follow the steps below: Click 'sign in' at the top right of our Read more...

Will I still be able to use my current passport and European Health Insurance Card?

All the information you need to help you prepare for travel after 1st January 2021 can be found here. Travel Documents: You may need to renew your Read more...

How does Brexit affect travel?

All the information you need to help you prepare for travel after 1st January 2021 can be found here. Travel to the EU, Switzerland, Norway, Iceland Read more...

What time can we board?

After customs and security checks, the last check-in times prior to departure time are as follows, we have also included the boarding times where Read more...

How will Brexit affect holidays?

All the information you need to help you prepare for travel after 1st January 2021 can be found here. Travel Documents:  You may need to renew your Read more...

How do I purchase a season ticket?

If you are a frequent traveller with us and would like to save money by purchasing one of our season tickets or would like some Read more...

What Covid-19 testing do I need to have to travel to the Netherlands?

From 00:01 on Tuesday 19th January, everyone (including freight drivers) travelling to the Netherlands via ferry will be required to take a rapid antigen Read more...

Contact us

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

Contact form

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Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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