Your trip
What time can we board?
After customs and security checks, the last check-in times prior to departure time are as follows, we have also included the boarding times where Read more...
What are the current travel restrictions?
Find all the latest Coronavirus travel updates regarding travel restrictions, entry requirements and testing. Read more...
Traffic and sailing updates
We do our utmost to ensure that our sailings are on time and to schedule, so that you do not experience delays to your travels, however, sometimes Read more...
Will I receive tickets before I travel?
Rather than tickets we have booking confirmations. Your booking confirmation will be emailed to you after your booking is confirmed. Alternatively, you Read more...
How far in advance can I book?
It is possible to book and travel on the same day, providing we have availability, however we always recommend booking as far in advance as you can before Read more...
Will it take longer at border control after Brexit?
Brexit border checks All the information you need to help you prepare for travel can be found here. When you arrive at EU border control after Read more...
I'd like to check my booking details
If you have an account with us, to view your booking/journey details simply follow the steps below: Click 'sign in' at the top right of our Read more...
How much does food cost?
We have a selection of restaurants and coffee shops onboard our ships that cater for all budgets. See below for an overview including links to our Read more...
which pets can travel?
Dogs, cats or ferrets are allowed to travel on our ships, as long as they meet all the EU entry requirements - with the exception of our Liverpool Dublin Read more...
Can I book a coach transfer from Leeds to Hull Port?
**Coach transfers from our ports are temporarily suspended to Leeds. Anyone still requiring to travel is advised to have their own onward travel organised Read more...