What are commercial goods?

Commercial goods include: tools, exhibition materials, good for onwards sale, removals, and other services.

Personal goods include: own furniture, own boat, own car, musical instruments, and hobby equipment.

Please note if you are making a van booking for our Hull to Rotterdam or Hull to Zeebrugge route you will need to contact our Freight Booking Office.  They can be reached on +44(0) 1482 708 264 or  email

Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.


If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
CT17 9TJ


Please send any questions or comments to: or submit an enquiry.


Contact our call centre on: 01304 44 88 88.

Opening times:

Monday - Friday - 08:00 - 18:00

Saturday - Sunday - 09:00 - 17:00.