HELP CENTRE

Do you have a mobile app I can download?

We sure do and we think you'll enjoy it!

Featuring a whole range of handy functions and useful information, our app will tell you everything you need to know about Your Trip and Your Ship

What’s in it for me?

  • Store and manage your ferry tickets
  • Be notified of exclusive ferry offers
  • Keep informed with our latest travel updates direct to your phone
  • Route planning to the port with just a single click
  • Deck plans in the palm of your hand
  • Find out about our onboard entertainment (North Sea route only)

Find out more!

    


Our phone lines are currently very busy

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Sunday.