HELP CENTRE

How do I use the onboard WiFi?

It’s very easy to use our onboard WiFi allowing you to check out your favourite online content whenever you want!

You can log-in via a simple landing page, with your email address and a self-generated password.

On routes where a small charge is applicable* (Dover to Calais/Hull to Rotterdam/Zeebrugge) WiFi can be added on the 'Extras' page whilst booking your ticket or add it to your booking in ‘My Account’.

Whilst onboard, WiFi can also be purchased using a debit/credit card via the WiFi splash page. Alternatively pay by cash or card at a number of retail locations onboard or ask a member of staff.

*Please note that WiFi is not available on the Liverpool to Dublin route.

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Our friendly team are on hand to answer any questions you may have or to help you with your booking.

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If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

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Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

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Service information

For the latest information on your sailing please visit our sailing update page.

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Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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