How do I declare hazardous goods?

The transportation of any dangerous or hazardous goods should be declared at the time of booking. For more information please refer to section 12 of our Terms and Conditions.

If the goods are classed as hazardous you will need to contact our Freight Team on +44 (0) 1304 863875.

If you need to declare any hazardous goods or are unsure on whether you should be declaring them, please contact our helpful customer service staff who can assist you with your query and/or booking.



Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.


If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
CT17 9TJ


Please send any questions or comments to: or submit an enquiry.


Contact our call centre on: 01304 44 88 88.

Opening times:

Monday - Friday - 08:00 - 18:00

Saturday - Sunday - 09:00 - 17:00.