HELP CENTRE

How much does it cost to take my pet?

Dover to Calais

It costs £15 / €18 per pet each way to travel on the Dover to Calais route, with registered Guide and Hearing Dogs travelling free of charge. find out more about travelling with your pet to France by visiting our dedicated page here

If you are travelling with a dog you can upgrade to our Pet Lounge, where you and your dog can travel together with comfortable seating, an outdoor area, and snacks and drinks.

Hull to Rotterdam

Travelling on our Hull to Rotterdam route? It costs just £22 / €26 each way for pets to travel overnight on our Hull to Rotterdam ferries. You have the choice of either kennels or dog friendly cabins. Find out more here.

Cairnryan to Larne

If you’re travelling by car on our Cairnryan to Larne route, you can take up to four pets for free! All pets must stay inside the vehicle during the crossing. To help make your pets journey more comfortable we have put together a list of help tips on our travelling with a pet page.

Please ensure you are fully up to date on the pet travel requirements for the country you are travelling too, more can be found here.

 


Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on: 01304 44 88 88.

Opening times:

Monday - Friday - 08:00 - 18:00

Saturday - Sunday - 09:00 - 17:00.