HELP CENTRE

How do I get to the port of Calais?

Calais Terminal Directions

P&O Ferries

285 Avenue du Mérite Maritime,

62105 Calais,

France.

By Car
The Port of Calais is directly connected to the European motorway network by means of two autoroutes.

The A26/E15 (Calais - Dijon) serves the centre of France and provides access to Paris, and Southern Europe.

The A16/E40 feeds into the Benelux and Northern Europe motorway systems, and the A16/E402 to Boulogne and Rouen.

SatNav GPS coordinates:

50.96,791° N – 1.87,008° E

GPS Co-ordinates:

Decimal: 50.972553,1.8770540000000437

D°/M'/S": N50°58'21.191" - E1°52'37.394"

If a street name is also required use: Avenue du Mérite Maritime

By Bus or Coach

The Balad’in is free shuttle bus which connects Calais Ferry Terminal to the city center of Calais every 22 minutes in the morning and every 11 minutes in the afternoon. Non stop from Monday to Saturday (except on 12/25 and 01/01), from 7.00 am to 7.00 pm. Covid restrictions may apply.

By Rail
Calais Ville Station is well connected to the French Train Network.  A regular bus service runs from the station to the Ferry Port.

You’ll find everything you need on our Don’t miss the boat page


Our phone lines are currently very busy

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Sunday.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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View service information