HELP CENTRE

Lost Property

We're sorry to hear that you lost something on one of our ships.

So that we can reunite you with your item, please give our team a call on the following numbers and they will happily assist you:

North Sea

Hull / Europoort : 01482 708 237 (12:00-14:00)

Irish Sea

Larne / Cairnryan: 0871 664 4888 (calls to this number cost 13p per minute plus your carriers access charge) -  (Mon-Fri 09:00-17:00) or irishseagroups@poferries.com

Liverpool / Dublin: 0151 802 1440 (Mon-Fri 09:00-17:00)

Dover / Calais

During Call Centre opening hours: 0871 222 0209. (calls to this number cost 13p per minute plus your carriers access charge) - (Mon-Fri 09:00-17:00)


Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 08:00 and 20:00 Monday to Friday, and 09:00 and 17:00 on weekends.